Refund policy

Returns

If you change your mind, you have 14 days from receiving your order to request a return.

Items must be unused and in original packaging.

Due to the nature of curated and limited stock pieces, return postage is the responsibility of the customer unless the item arrives damaged.

Please contact hello@sukudesign.co.uk before returning.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@sukudesign.co.uk.